ml2bd Privacy Policy

1 Registration and Account Information

When you create an account at ml2bd, we collect the following information:

• Full name and date of birth
• Email address
• Mobile number (for bKash, Nagad, Rocket, or Upay verification)
• Username and password (stored in encrypted form)
• National ID card or passport details (for identity verification where applicable)

2 Financial Transaction Information

We process financial information during deposits and withdrawals. This includes:

• Payment method identity (bKash, Nagad, Rocket, Upay)
• Transaction amount and date
• Transaction reference number
• Deposit and withdrawal history

We never directly store your full bank account number or card number.

3 Technical and Usage Information

To improve your browsing experience and ensure platform security, we automatically collect certain information:

• IP address and device identifier
• Browser type and version
• Operating system information
• Page visits, session duration, and click data
• Cookies and local storage data
• Referral source (where you came from before reaching our site)

4 Communication Information

When you contact us via live chat or email, we retain a record of that conversation. This helps us improve our service quality and provide better support in the future.

5 Primary Purposes of Use

ml2bd uses your personal information for the following purposes:

• To create, manage, and secure your account
• To process deposits (minimum ৳500) and withdrawals (minimum ৳1,000)
• To manage bonuses, promotions, and VIP rewards
• To prevent fraud and money laundering
• To provide 24/7 customer support
• To meet legal obligations
• To improve platform performance and user experience

6 Use for Responsible Gaming Purposes

ml2bd is committed to responsible gaming. We analyze data on your gaming behavior to identify problematic patterns and contact you if needed. The use of information for this purpose is entirely for your protection.

7 Marketing Communications

If you give your consent at registration, we may send you emails or notifications about ml2bd promotions, bonus offers, and new games. You may withdraw this consent at any time — contact the support team.

8 Sharing Information with Third Parties

ml2bd may share your information with third parties only in the following limited circumstances:

• Payment processors: Services such as bKash, Nagad, Rocket, and Upay receive the information needed to complete transactions.
• Game providers: Minimal technical information may be shared with game providers for gameplay verification.
• Legal authorities: Information will be provided if required by law or upon request from authorities competent to investigate fraud.
• Technology partners: Technology service providers required to operate our platform receive only operational information.

All such third parties are contractually bound to uphold our privacy standards. They may not use your information independently for marketing purposes.

9 Prohibition on Selling Information

ml2bd never sells, rents, or exchanges your personal information to third parties. This is a core principle and we do not deviate from this commitment.

10 Use of Cookies

The ml2bd website uses cookies and similar technologies. Cookies are small text files stored on your device. We use the following types of cookies:

• Essential cookies: To maintain login sessions and ensure security. These cannot be disabled.
• Functional cookies: To remember your language preferences and account settings.
• Analytics cookies: To understand which parts of our platform are used most.

You can control or delete cookies from your browser settings. However, disabling certain cookies may limit platform functionality.

11 Technical Security

ml2bd uses industry-standard security measures to keep your information safe:

• SSL/TLS encryption on all data transmissions
• Passwords hashed using the bcrypt algorithm
• Firewall and intrusion detection systems
• Regular security audits and vulnerability assessments
• Restricted access controls — only authorized staff can access data

12 Response to Data Breaches

If a data breach occurs, ml2bd will immediately take the following steps:

• Identify and contain the incident
• Notify affected users as quickly as possible
• Inform the relevant authorities
• Take steps to prevent recurrence

13 How Long We Keep Your Information

ml2bd retains your information only for as long as necessary. The general policy is:

• Account information: For the duration the account is active and for a specified period after closure in accordance with legal requirements.
• Financial transaction records: Retained in accordance with applicable legal requirements.
• Logs and technical data: Generally 90 to 180 days.
• Communication records: For the period necessary to ensure service quality.

Upon expiry, data is securely deleted or anonymized.

14 Your Rights

As a user of the ml2bd platform, you have the following rights:

• Right of access: You may request to know what information we hold about you.
• Right to rectification: You may request correction of inaccurate or incomplete information.
• Right to erasure: You may request deletion of your information under certain conditions (though this may not be fully possible where legal obligations exist).
• Right to restrict processing: You may request that processing of your information be restricted in certain circumstances.
• Right to portability: You may request to receive your information in a structured format.
• Right to object: You may object to the use of your information for marketing purposes.

15 Policy Regarding Those Under 21

ml2bd services are for individuals aged 21 or above only. We do not knowingly collect any personal information from minors. If we become aware that a minor has created an account, we will immediately close that account and delete the information collected.

If you believe a minor is using our platform, please notify us at [email protected].

16 Policy Review Process

ml2bd may update this privacy policy from time to time — due to technical changes, the addition of new services, or legal requirements. For any significant changes:

• A notice will be published on the website
• The "Last Updated" date at the top of the page will be changed
• Registered users may be notified by email

If you continue using the platform after changes are made, you will be considered to have accepted the new policy. So visit this page regularly.